Monday, December 30, 2019

Essay On Dreams In The Great Gatsby - 1164 Words

â€Å"A dream doesnt become reality through magic; it takes sweat, determination and hard work.† - Colin Powell. A dream is incredibly dependant on one’s own imagination and their perception of reality. Dreams are also a way for people to experience their unconscious desires. Throughout the texts read in the semester, dreams have had a strong influence on one’s own Thematic Claim: Dreams, in both the subconscious and physical world, are essential for one’s destiny and their character in the future. or One’s destiny and character in an important factor that is dependant upon dreams in both the subconscious and physical world. Prong # 1: When one dreams yet does not do enough to attain their dream, they chose a destiny that is easily†¦show more content†¦This ultimately led to her destiny becoming dull and her inner prodigy to disappear. â€Å"In the years that followed, I failed her many times, each time asserting my will, my right to fall short of expectations.† (Tan 5) Prong # 2: When one dreams of their deepest desires yet twists reality to fit their illusions, they become too attached to the subconscious world and deny reality. Examples: When John Proctor denied Abigail and tells her he shall never have an affair with her, she does into a state of denial and rejects the concept of his loyalty toward his wife. Abigail Williams was a very important example of how one could become deluded due to illusions and fantasies. SHe wants John Proctor to himself and goes as far as attempting to have his current love executed to be with him. She leaves him without that much protest when she flees from Salem after her cover is blown and is living in her own world. Abigail fixed her own destiny and has shown everyone her true character when she attempted to kill an innocent woman to be with John Proctor. â€Å"I never knew what pretense Salem was, I never knew the lying lessons I was taught by all these Christian women a nd their covenanted men! And now you bid me tear the light out of my eyes? I will not, I cannot! You loved me, John Proctor, and whatever sin it is, you love me yet† (Miller 25) In this scene, Gatsby is desperately trying to beShow MoreRelated The Great Gatsby - The American Dream Essay767 Words   |  4 Pagesmade by Marius Bewley’s critical essay â€Å"Scott Fitzgerald: The Apprentice Fiction†, â€Å"Fitzgerald’s ultimate subject is the character of the American Dream in which, in their respective ways, his principle heroes are all trapped.†, can be justified through Scott Fitzgerald’s novel The Great Gatsby and his short story â€Å"Winter Dreams†. In both pieces of literature, Fitzgerald explores and comments upon Americans and their pursuit of the American Dream through Jay Gatsby and Dexter Green’s pursuit of theirRead MoreEssay On The American Dream In The Great Gatsby933 Words   |  4 PagesThe Great Gatsby Essay The Great Gatsby has always been a great book, but have you ever wondered what the meaning of â€Å"The American Dream† is..? To me the american dream†¦ is anyone and everyone can come here to american and achieve their goals, they can have better lives here in the US, they can be more successful when they put their minds to it. Fitzgeralds was making it seem that the rich or more money you have the happier youll be, the better off you are in life. He paints a picture makingRead MoreThe Great Gatsby American Dream Essay1940 Words   |  8 PagesSkoumal Mrs. Sabers English II 6 October 2017 Destruction of an American Dream â€Å"The American Dream is that any man or woman, despite of his or her background, can change their circumstances and rise as high as they are willing to work† (Fabrizio Moreira Quotes). Jay Gatsby believed that he could achieve his American Dream of being successful and marrying Daisy by working extremely hard in his lifetime. He labored to make a great amount of money through a disreputable way with Meyer Wolfshiem. His mainRead MoreEssay on The Corruption of the American Dream in The Great Gatsby1302 Words   |  6 Pages On April 10, 1925 F. Scott Fitzgerald published The Great Gatsby, a novel that would later become one of the best known pieces of classic literature in history. However, at the time of its publication, Gatsby was fairly unpopular ad the reviews were never consistent. As shocking as it may seem, I believe it is because Fitzgerald’s intelligence and creativity levels were way ahead of his time, which is evident when one pays clo se attention to the themes of the novel. ForgivenessRead MoreGreat Gatsby American Dream Essay923 Words   |  4 PagesThe novel The Great Gatsby by F. Scott Fitzgerald is about the struggle of achieving the American dream, and how much a person is willing to do to reach it. The book’s focus is on the obsession of Gatsby, the protagonist, and his feelings for Daisy, a married woman who he was previously involved with. The novel also focuses on Gatsby’s determination to make her fall in love with him by the glitz of money and power. Fitzgerald uses the symbols of wealth, superficiality and irresponsibility to conveyRead MoreThe Great Gatsby and Bodega Dreams Essay623 Words   |  3 Pagesgood working of modern societies. The novels, The Great Gatsby by F. Scott Fitzgerald and Bodega Dreams by Ernesto Quià ±onez portray that the greatest harm is made up of vast wealth. In the Great Gatsby, the protagonist, Jay Gatsby has made his wealth and gained his made-up sense of celebrity through bootlegging. In Bodega Dreams, the main character, Willie Bodega also sells illegal drugs. The Great Gatsby and Bodega Dreams are similar because both Gatsby and Bodega earn their money by selling illegalRead MoreThe Great Gatsby and the American Dream Essay933 Words   |  4 Pagespower are the core principles of The American Dream. Pursuit of a better life led countless numbers of foreign immigrants to America desiring their chance at the vast opportunity. Reaching the American Dream is not always reaching true happiness. In F. Scott Fitzgerald’s The Great Gatsby, Jay Gatsby achieves the American Dream, but his unrealistic faiths in money and life’s possibilities twist his dreams and life into useless life based on lies. Jay Gatsby believes he can buy happiness. For exampleRead MoreThe Great Gatsby American Dream Essay1030 Words   |  5 PagesThe American Dream and â€Å"The Great Gatsby† The American Dream can be described as someone starting at the bottom of the social or economic ladder and working hard towards prosperity, wealth and fame. By having money, a car, a big house, nice clothes and a happy family symbolizes the true American dream. This dream also represents that people, no matter who he or she is, can become successful in life by his or her own work. The majority of people pursue the American Dream for themselves, their familiesRead MoreEssay On The American Dream In The Great Gatsby1217 Words   |  5 PagesThe American Dream today is the goal of the US nation; to have the opportunity for anyone of any race, religion, color, or creed to come to America and, if they work hard enough, become successful and live a prosperous life. This dream is obviously still a dream today with the oppression, racism, and many obstacles standing in the way of success. However the US has made progress in recent years. In the 1920s, there was an incredible amount of obst acles in the way of success. One of the biggest beingRead MoreThe American Dream In The Great Gatsby Essay942 Words   |  4 PagesAmerican Dream that labor will lead one from poor to an everlasting supply of money has been the center of attention for the almost unrealistic American dream since its beginning. People from other places came west to America even all the way from Europe only looking for what I predict as wealth and freedom. However the pioneers wanted to head west for the same if not identical reasons. The great Gatsby shows us that â€Å"the tide turning east† as some would say, as people run to where dreams come true

Sunday, December 22, 2019

History Of The Small Business Program - 1382 Words

This paper will cover the various topics: the history of the small business program, explain the small business set-aside program, assess the dollar threshold for small business contracts, the purpose of source selection evaluation plan, and ranking of criteria for the scenario. History of the Small Business Program In 1932, President Hoover tried to mitigate the Great Depression by creating The Reconstruction Finance Corporation (RFC). The purpose of the RFC was to try to help businesses no matter what size large and small by providing federal funds. In 1942, Congress created the Smaller War Plants Corporation (SWPC) to help small businesses during World War II. Funds were provided for financial institutions to help give credit to struggling small business owners. When the war ended SWPC was liquidated but some of the authority went to the RFC such as lending and contract capacity. In the Korean War Congress created the Small Defense Plants Admiration (SDPA) which was like the SWPC but the RFC kept the lending approval. In 1952, President Eisenhower stated that he wanted a new small businesses agency which led the to the Small Business Administration. On July 30, 1953, Congress created a program called the United States Small Business Administration (SBA), which was an independent federa l agency. The purpose of the program is to help small business obtain their fair share of government contracts and property by providing aid, information, and protection of smallShow MoreRelatedHistory Of The Small Business Program1500 Words   |  6 Pagestopics: the history of the small business program, explain the small business set-aside program, assess the dollar threshold for small business contracts, the purpose of source selection evaluation plan, and ranking of criteria for the scenario. History of the Small Business Program In 1932, President Hoover tried to mitigate the Great Depression by creating The Reconstruction Finance Corporation (RFC). The purpose of the RFC was to try to help businesses no matter what size large and small by providingRead MoreThe Importance of Small Enterprises in the United States1126 Words   |  5 Pagesstart a small business. Small businesses are incredibly important to the United States economy. Small businesses have been around from the beginning of the history of the U.S. and remain a large portion of the business community today. Small businesses are the driving force for job creation. Small businesses struggle to meet regulations set in place by the government and at the same time stay afloat in the U.S. economy. There are strict size standards set in place that make small business ownersRead MoreEssay On Liberal Arts And Business Connection1671 Words   |  7 PagesLiberal Arts and Business Connection At first glance liberal arts and business may seem to have no real connection but the underlying education and skills taught allow them to work well together. In an article entitled, Dimension of Precariousness, discussed being entrapped in a career or profession that lacks passion. The article stated that, â€Å"Entrapment can be considered as the long-lasting condition and weak part of young-adult independent professional beyond the first stages of their careersRead MoreMinority Set Aside Programs1526 Words   |  7 PagesSet-Aside programs, such as the Small Contractors Set-Aside Program, are contract award preference programs intended for state based small contractors. In the state of Connecticut, Small contractors are classified as those: 1) which have been in business for a minimum of one year; 2) that maintain its primary place of business in the State of Connecticut; and 3) with a prior years gross revenue of less than $10,000,000. This essay will discuss the issue of min ority set aside programs and the moralRead MoreEntrepreneurship : Business And Its Expenses1727 Words   |  7 PagesEntrepreneurship in America When looking at the importance of entrepreneurs in the United States it is important to discuss the history of entrepreneurs in this country, the obstacles that come along with starting up a business, and where one might acquire the capital or money to finance the upcoming business and its expenses. History of Entrepreneurship The word â€Å"entrepreneur† is a word borrowed from the French in the mid-19th century that literally means â€Å"undertaker.† Entrepreneurship is muchRead MoreRole Of Information Systems During 21st Century1346 Words   |  6 Pagesfor conducting business in the 21st century. It plays an important part in increasing efficiency of businesses. A business without any form of information systems is unimaginable in this century. Accounting is essential to every business. Due to the fact that the accounting department deals with the money and all the financial reporting aspect of every business, a good accounting software is very vital for the success of that business be it a small, medium or a large size business. As stated by BrownRead MoreHealth Reform Act: Research Paper1417 Words   |  6 Pagesbecause the wealthy people will get taxed a little more than they normally do. But this is done with a good cause, the health reform will help especially children, hard workin g healthy, adults, anyone with a pre- existing condition, seniors, small businesses, small companies, and it will offer many new jobs. The health reform will help parents and of course their children by providing greater coverage. Some parents won’t have to pay any co-payments or even deductibles when they visit theirRead MoreRaising Capital For A Young Business : Case Study819 Words   |  4 PagesRaising capital for a young business can be a difficult process. My businesses inevitably fail simply because they did not have the right amount of capital to start with (Keyes, 2007). A lack of capital can force an entrepreneur to make poor decisions simply because they did not have enough money to make the right one. A lack of funding will also lead to a lack of cash follow, which is considered the life blood of a starting business. Furthermore, funding short falls make it very difficult toRead MoreAre United States Business Laws Effective at Promoting Fair Business Practices762 Words   |  4 Pagesmillions of people buy, sell, trade and perform business transactions daily within a multitude of industries and professions. In order to preserve the trust and integrity of our financial systems, it is imperative that the United States implement, regulate, and enforce business practices to remain relevant and effective within the constantly changing global economic marketplace. The United States has a long history of ensuring fair and balanced business practices through legislation. The InterstateRead MoreEssay about Personal Career Development: Course Review1012 Words   |  5 Pagesis to review the personal information from the career assessments taken in HS 585 Career Counseling at Bellevue University. The review will focus on this author’s personal results. This paper will combine the assessments with the author’s personal history to provide a context for future career goals. Assessment Summary The primary assessment performed and examined within the HS 585 course was the Strong Interest Inventory (SII). This assessment provided a profile of this author’s interests and values

Saturday, December 14, 2019

Managing the Customer Experience Free Essays

With the rising affluence and advances in IT in the society, incomes and living standards rose continuously. These contribute to a change in lifestyle and lead to increased demand for products and services. As a result, customer is expecting a good quality customer experience. We will write a custom essay sample on Managing the Customer Experience or any similar topic only for you Order Now Customer service plays an important role in an organization’s ability to generate income and revenue. Successful customer service is an on-going process of meeting and exceeding customer expectations. A customer service experience can change the entire perception a customer has of the organization. Through the articles on customer complaints and compliments, I had read and summarized the various points customers consider as important to enjoying quality customer experience. Firstly, body language and communication. Two of the most important parts of positive body language are smiling and eye contact. Customers expect staff to look into their eyes as they are having a communication. This shows that the staff respect them and by listening to them. Also, staff responsiveness will create a bond of trust and a communication comfort level. Secondly, be an information expert. In other words, staffs are to know what products or services they are offering back to front. Whatever the situation may be, staffs are expected not to leave customer with an unanswered question. This is critical because it determines the retention of customers as staffs are the customer only contact to determine how to use the product or service to get the best return on investment. Thirdly, anticipate customer needs. Staffs are encouraged to look for ways to serve their customer more than they expect. For instance, to remain contact with customers by keeping them informed of new events, product updates or even calling to say hello. In doing so, customer will be amazed by the employee who make the effort in going the extra mile to help them. In addition, they will feel that they are well taken care of and this creates a seamless relationship. In conclusion, I had quoted a meaningful quote from the web from the point of view of a customer. â€Å"Quality customer experience refers to the customer journey which makes them feel happy, satisfy, served and cared, with a sense of being respected, according to his or her expectation or standard, start from first contact and through the whole relationship. † How to cite Managing the Customer Experience, Papers

Friday, December 6, 2019

Impact of Leadership on Organization Productivity for Employee

Question: Write about theImpact of Leadership on Organization Productivity for Employee. Answer: Employee engagement Employee engagement refers to the process of initiation of various activities in order to enhance the involvement of the employees in their workplace. According to Anitha (2014), one of the key determining factors that have impact on the organizational productivity is the leadership development. This is due to the reason that, leadership will help the employees to get motivated in their respective job profiles. According to the theory of transformational leadership, it is the responsibility of the leaderships to motivate the employees along with communicating them with clear organizational vision. Moreover, this theory also states that it is the responsibility of the leadership to equip the employees in effectively meeting their respective job requirement. Thus, according to Anitha (2014), the more will be the effectiveness of the leadership in the organization, the more will be the motivational level of the employees. This will eventually enhance the rate of engagement of the employ ees in the organization due to the reason that, motivated employees will feel more engage in their workplace if they are being effectively guided and leaded. Employees will contribute more in the organization if they are being provided with proper guidance and leadership qualities (Wang Hsieh, 2013). For instance, Auckland city hospital is being effectively operating in the market with the help of the effective leadership quality of their chief executive Alisha Claire. She always put more concentration of equipping the employees with latest technologies and innovations. Moreover, the employee oriented initiatives by her helps the hospital to have the high level of employees engagement in the organization. She acts as their guide and mentor and effectively communicate with the hospital staffs in any type of issues (Wong, Cummings Ducharme, 2013). Thus, employees also feel more motivated to contribute in their workplace. Job satisfaction As discussed above, it is the responsibility of the leadership in the organization to initiate various activities in order to enhance the rate of engagement of the employees in the organization. Thus, the more will be the rate of engagement, the more will be the job satisfaction of the employees. This is due to the reason that, according to the opinion being given by Braun, Peus, Weisweiler and Frey (2013), transformational leadership helps in building trust and mutual understanding among the internal stakeholders in the organization. This is due to the reason that, with the help of the transformational leadership, employees feel more equipped in accomplishing their organizational goals and thus feel more motivated. Moreover, it is also being stated by the authors that, initiation of the transformational leadership also helps in enhancing the job satisfaction of the employee with the help of various activities. These activities include job enrichment, job rotation and job division. T hese activities are being initiated by the leaders in order to reduce the monotonous nature of the employees by doing similar job every day and to enhance the responsibility and recognition of them in the organization. These all helps the organization to have enhanced the job satisfaction of the employees with the help of the transformational leadership (Avolio Yammarino, 2013). For instance, Middlemore hospital is one of the leading hospitals in New Zealand. However, their key competitive advantages are quality of the customer service. However, according to them one of the key reasons for providing quality customer service is their effective role of leadership (Hauck, Winsett Kuric, 2013). This is due to the reason that the leadership style being followed by their chief executive officer Dr. Gloria Johnson is more of transformational style of leadership. She concentrates more on increasing the job satisfaction of the employees. According to her, if the employees are being satisfied with their job, then they will automatically provide quality customer service. Performance With having the motivated employees in the organization, the employee performance will also get enhanced due to the reason that due to their increased engagement in the workplace, their effectiveness will also get increased. According to Bello (2012), effective leadership role helps in enhancing the organizational performance of the employees due to the reason that, if the employees are being positively treated by their superiors, they will be more motivated to work effectively in their workplace. Moreover, according to the author, leadership roles also play a key role in providing training and skill development programs for the employees with the change in the business scenario. Thus, the employees get more equipped and trained to face the organizational challenges and future uncertainty (Jinag et al., 2012). This helps them in enhancing their performance in the organization. Moreover, with the help of the guidance that they receive from the transformational leaders also helps in en hancing their effectiveness and productivity. For instance, Taranaki Base hospital is known for have skilled and expertise employees in their organization. According to the Vision of their executive bodies, employee training and skill development are being given the maximum attention and thus, they have been able to maximize their organizational performance from the given resources (Han Park, 2013). Thus, this also helps then to reducing the cost involved in sourcing more resource to enhance the organizational performance. More it also helps them to maintain the satisfaction level of their employees. Team building Majority of the contemporary organizations in the health care sectors are having diversified workforce being selected from different social and cultural background. Thus, it is important for the organizations to maintain the trust and mutual understanding among the diversified employees. In this case also, effective leadership role plays an important role in maintaining the diversity in the workforce. According to Volckman (2012), leadership plays an important role in maintaining the diversity among the employees. This due to the reason that, the more effective will be the role of the leadership, the more positively the diversity can be maintained. It is also been stated by the author that, leadership plays the role of creating awareness among the employees about the benefits of the diversity in the workplace. Moreover, effective leadership style also helps the organization to maximize the positive output from the employees of different social backgrounds (Thomas, 2012). This helps i n creating effective team building in the organization along with reducing the chance of generation of the difference in opinions among the team members (Salas Rosen, 2013). Thus, the effective style of leadership will create bonding among the employees from different social background, which will in turn increase the generation of the innovative and diversified ideas from the employees. For instance, Christchurch Hospital is one of the leading hospitals in New Zealand with having diversified employees in their workforce. They select and recruit employees from different social and cultural backgrounds according to the organizational requirement and the merits of the candidates. However, they have not faced any issues regarding their diversity in the workplace, rather the innovative and distinctive ideas being generated from their diversified workforce helps them to gain competitive advantages in the market along with providing effective service to the patient (Brand et al., 2012). According to the objective of their executive board, employees are being given training regarding the benefits of the diversified workplace. In addition, various activities such as creation of team with the employees from different social backgrounds help them to increase the understanding among the employees. Moreover, the employees are being encouraged to discuss with their colleagues to generate new ideas. This help them in building and maintaining the team in their organization. Employee behavior Employee behavior refers to the attitude and personality of the employees in their workplace. It is important for the leadership roles in the organization to maintain and regulate the employee behavior due to the reason that, it is having implications on the quality of the customers service (Mowday, Porter Steers, 2013). Moreover, in the case of the health care organizations, patient safety and service are also being determined by the employee behavior. According to the opinion being given by Bysted (2013), effective leadership style determines the employee behavior in the organization. This is due to the reason that, the more effectively will be the management of the employees, the more positive will be their behavior. If the leadership role is being initiated as transformational style of leadership, then the employees will be more motivated and engaged in their workplace (Den Hartog Belschak, 2012). This is due to the reason that, if the employees are being given proper training regarding the ideal customer service along with enhancing their effectiveness and productivity by providing employee welfare schemes, the employee behavior will be positive. Thus, with the help of the positive employee behavior, the customer satisfaction level will also get increased (Jahanshani et al., 2014). For instance, according to objective of Dorothy Shaw, the general manager of Bowen hospital, management of the employee behavior should be given the maximum concentration. This is due to the reason that, according to her, for the health care organization, patient care, service and safety are the key considerations and thus employee behavior should be positive and favorable (Parand et al., 2014). Accordingly, she initiates training activities periodically in order to train the employees to provide the most favorable customer service. In addition, the employee feedback management is also being initiated in order to gain the feedback from the employees regarding their requirement, which should be met. Barriers to the leadership development One of the key barriers is the allocation of the fund. The fund being allocated in the health care sectors for enhancing the leadership development is much less compared to other sectors (West et al., 2014). Thus, the resources and infrastructure required to initiate the leadership development are being compromised. Lack of effective organizational structure and procedures also create barrier in effective development of leadership. This is due to the reason that, in the health care organizations, employees is being promoted based on their performance and job experience (Galuska, 2012). However, the leadership qualities being possessed by the individual employees are not being determined. Thus, in the long run, the employees being promoted to the upper level management cannot able to lead effectively due to their ineffective leadership skills. The current business and market scenario for the health care organizations are rapidly changing and thus it is difficult to change the leadership skills frequently according to the business and market requirement. This is due to the reason that, much like the training of the employees, upper level management is also being given training to enhance their leadership qualities. However, with the rapid change in the business scenario and employee requirement, it is difficult for the organizations to provide more frequent training to their senior level management. The diversity in the objectives and motive of the health care organizations is also being one of the prime reasons for creating barriers in leadership development. This is due to the reason that, there are various health care organizations, which believes that investment in leadership development is waste of money and thus, they are less interest in enhancing the effectiveness of their upper level management (Goetsch Davis, 2014). In these organizations, leadership development is not being promoted and encouraged. Recommendations One of the key recommended steps to be taken in order to enhance the leadership development in the organization is the providence of training to all the internal stakeholders. This is due to the reason that, if the entire workforce is being given training and skill development programs, then the existing upper level management will be more equipped and trained to lead their employees. In addition, the employees will also be trained and it will help the organization to feel the gap of future creation of the leaders. Another recommended step will be the allocation of more funds in enhancement of the leadership development. Health care organizations should be aware about the fact that, development of the leadership for their organization will be the key source of gaining competitive advantages in the market. This is due to the reason that, with the enhancement of the leadership development in the organization, the employees will be more motivated and engaged in the organization. Thus, it will eventually help the organizations to provide effective and quality customer service. It is being expected that the effective implementation of the above discussed recommendations will help the health care organizations to enhance their leadership development schemes and to gain more competitive advantages in the market. Reference Anitha, J. (2014). Determinants of employee engagement and their impact on employee performance.International journal of productivity and performance management. Avolio, B. J., Yammarino, F. J. (Eds.). (2013). Introduction to, and overview of, transformational and charismatic leadership. InTransformational and Charismatic Leadership: The Road Ahead 10th Anniversary Edition(pp. xxvii-xxxiii). Emerald Group Publishing Limited. Bello, S. M. (2012). Impact of ethical leadership on employee job performance.International Journal of Business and Social Science,3(11). Brand, C. A., Barker, A. L., Morello, R. T., Vitale, M. R., Evans, S. M., Scott, I. A., ... Cameron, P. A. (2012). A review of hospital characteristics associated with improved performance.International Journal for Quality in Health Care,24(5), 483-494. Braun, S., Peus, C., Weisweiler, S., Frey, D. (2013). Transformational leadership, job satisfaction, and team performance: A multilevel mediation model of trust.The Leadership Quarterly,24(1), 270-283. Bysted, R. (2013). Innovative employee behaviour: The moderating effects of mental involvement and job satisfaction on contextual variables.European Journal of Innovation Management,16(3), 268-284. Den Hartog, D. N., Belschak, F. D. (2012). When does transformational leadership enhance employee proactive behavior? The role of autonomy and role breadth self-efficacy.Journal of Applied Psychology,97(1), 194. Galuska, L. A. (2012). Cultivating nursing leadership for our envisioned future.Advances in Nursing Science,35(4), 333-345. Goetsch, D. L., Davis, S. B. (2014).Quality management for organizational excellence. Upper Saddle River, NJ: pearson. Han, Y., Park, Y. (2013). Effects of self-leadership and job involvement on clinical competence in general hospital nurses.Journal of Korean Academy of Nursing Administration,19(4), 462-469. Hauck, S., Winsett, R. P., Kuric, J. (2013). 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Building high reliability teams: progress and some reflections on teamwork training.BMJ Qual Saf,22(5), 369-373. Thomas, E. J. (2012). Republished editorial: Improving teamwork in healthcare: current approaches and the path forward. Volckmann, R. (2012). Integral leadership and diversitydefinitions, distinctions and implications.Integral Leadership Review,12(3), 1-21. Wang, D. S., Hsieh, C. C. (2013). The effect of authentic leadership on employee trust and employee engagement.Social Behavior and Personality: an international journal,41(4), 613-624. West, M. A., Eckert, R., Steward, K., Pasmore, W. A. (2014).Developing collective leadership for health care. King's Fund. Wong, C. A., Cummings, G. G., Ducharme, L. (2013). The relationship between nursing leadership and patient outcomes: a systematic review update.Journal of nursing management,21(5), 709-724.